Imagine this: it's the middle of the afternoon and you're working hard. You're in the zone. You might even be able to leave work on time. But then, out of nowhere—a call comes in, causing you to lose focus.
It's not only an irritating interruption, but an expensive one. You could miss out on serious productive time because of how long it takes to regain your concentration.
For example, just five calls in a workday could mean a revenue loss of…
$475 for a lawyer
$536 for a plumber, electrician, or other home services provider