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CASE STUDY
Implementing an enterprise-wide zero trust architecture with Zscaler for 50,000 NTT DATA employees

As part of NTT DATA’s larger journey to an identity-based zero trust architecture, the organization wanted to implement a tool that would allow their employees to be productive from anywhere, at any time, without compromising security. The Zscaler zero trust solution allows employees to connect to company resources securely with no extra steps required, regardless of where they’re working from.

We needed to go beyond the marketing jargon and find a solution that would help us develop a true zero trust architecture."


- Steve Williams Enterprise CISO, NTT DATA Services
Whether you called it “lockdown” or “sheltering in place”, the sudden COVID-19 restrictions showed the value of virtual-first and zero trust strategies that allow people to work from anywhere.

Fortunately, NTT DATA had started their journey to zero trust two years before COVID. Because most of their workforce (about 60% of employees) was already working remotely, many at client sites, they needed a secure way to connect to company applications and systems. This could involve logging in to a virtual private network (VPN).
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